FAQ

Below are some frequently asked questions. If your question isn't answered here, please contact us with the form below. Thanks!

How can I sign up my children for the activities?

Simple - just find an activity you like and click "Sign Up." If you aren't already registered as a parent you will be prompted to register. Registration is simple and quick. You can also register for our monthly subscription membership, which allows access to activities on our site for a monthly fee rather than having to pay for each one!

My child is not a Zoom expert. Can you help!

We have a simple Zoom intro video here: https://youtu.be/8B9wYIF1NnA

And a few extra tips and trips here: https://youtu.be/T1dtkvt1foY
Check out Zoom's website for much more in depth instruction:  www.zoom.us



What can my child expect to learn online?

Before enrolling your child for an online learning experience, review the course details. Our online courses have instructors that will be there to guide your child through lessons at their own pace, offering one-on-one assistance as needed. 

How do I know if my child is ready for an online class?

Our online classes that are one time in nature are a great way to test this out and give them some practice as well! Give it a try and see what those little learners enjoy and are ready for. 

How is an online course different from a traditional class?

Online courses provide self-directed learning experiences from the comfort of your own home - or wherever you have an internet connection! They provide an opportunity for children to interact, live, with an instructor and other children of the same age. The biggest difference is the lack of physical presence, which is the biggest benefit as well.

What types of online classes are available for children?

Enrichment activities can be most anything you can dream up. Some of them are focused on educational, supplemental type classes such as Spanish or math. Others are simply creative projects. And some are exercise or sports based. The idea of enrichment activities is to provide your child a way to engage and learn in a flexible and fun atmosphere, separate from their normal school curriculum.

I want to teach! How do I sign up?

Check out this portion of our site for FAQs about teaching, as well as a registration form to apply for approval: 

www.kidsconnected.com/facilitate



Why do you ask for my child's date of birth?

We only allow children to register for our enrichment activities if they are under 18 years of age. Once a child reaches 18 they will no longer be eligible to enroll in a class. This is the only reason we collect dates of birth.

How many students can participate in each enrichment activity?

The maximum number of students in any given class is 25. Most classes will have fewer than this maximum. We find that smaller class sizes are beneficial for children because it gives them the opportunity to interact with the teacher and other students.

I have a subscription. How do I cancel?

We are sorry you want to cancel. However, cancellation is simple. Just send us an email with instructions to subscription@kidsconnected.com. 


Once I am registered what do I need to get started?

As a parent - you just need a video enabled computer, a reliable internet connection, and a child that is ready to learn!

Every Activity Director must have a video capable computer or tablet and a reliable internet connection, plus a great attitude!

Does Kids Connected offer any platform other than live activities?

At the moment Kids Connected only offers live activities. No pre-recorded classes are available.

Is Kids Connected nationwide?

Although Kids Connected is available worldwide to anyone with an internet connection, our initial reach will be mainly in the United States.

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